It's pretty clear that we're passionate about science. For any scientific discipline you can be certain we have a journal,  a book, a reference work, or all three that will cover it.  Our mission says it best:

"To serve the advancement of science, technology and medicine by improving the efficiency and effectiveness of communication between researchers and professionals worldwide and by providing solutions to their information needs."

The core values that guide us are:

Customer Focus

Everything we do is driven by customer needs. We want to be their indispensable partner. We have a passion for understanding and exceeding our customers' expectations. We are committed to providing demonstrably superior products and services with the highest levels of quality and excellence. We are professional in all our customer dealings. We are highly valued and respected by our customers.

Valuing our People

We put the highest priority on recruiting, developing and retaining outstanding people. Our managers are directly responsible for the development of their people. We recognize and reward achievement. We enjoy what we do and we celebrate success. We empower our people to maximize their potential and contribution. We respect our people and believe in open and honest communication. We behave in an ethical and principled manner.

Passion for Winning

We are determined to outperform and beat the competition. We always want to be the best. We are a high energy, fast moving, decisive organisation. We have a strong propensity for action. We always execute well and deliver. We set aggressive goals and strive to beat them. We hold ourselves and each other accountable for outstanding results.

Innovation

We welcome and push change; we challenge the status quo. We encourage our people to be entrepreneurial, take some risks and learn from mistakes. We are ready to make bold moves and decisions. We constantly look for new ideas, and value 'out-of-the-box' thinking. We try to keep things simple and minimize bureaucracy.

Boundarylessness

We welcome the global nature of our business and encourage people to work collaboratively across business units, hierarchy and functions. We constantly strive to break down barriers between organizations. Our people are supportive of each other. We seek partnership with customers and suppliers.